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Client intake forms

Custom application forms, public links, and approve-as-client workflow

Stop copying “new client” details from email threads into your CRM. PetWalkly gives you a form builder, shareable links, and a review queue that ends in a proper client record.

Publish a form when you are ready — each form gets a stable `/apply/…` link you can put on your website, social bio, or WhatsApp auto-reply.

Admins get push notifications when someone submits; review, edit answers, reject, or approve as a new client with portal access in a few clicks.

Requests card with new client applications — sanitized example
New applications land on your home Requests card

Build the form once

Match the questions you already ask new owners — vaccines, emergency contacts, access notes, and service interest.

  • Create and publish forms from admin → Intake
  • Copy stable public URLs for your website or printed materials
  • Activate, duplicate, or retire forms as your onboarding process evolves
  • Separate forms for dog walking, daycare, boarding, or sitting if you need them

Prospects apply online

  • Applicants complete the form on mobile or desktop without a staff login
  • Submissions store answers ready for your team to review
  • Invite links pre-associate a submission with a household you are onboarding
  • Works alongside WhatsApp and portal service requests — one Requests hub on home

Review and approve

  • Open intake review to read answers and fix typos before you create the client
  • Reject with a reason when someone is not a fit
  • Approve as new client: pets, contact details, and portal flags carry over
  • Admins receive push notifications on new submissions when configured

Explore more

  • Scheduling — Visits, daycare, and boarding in one calendar
  • Clients & pets — Households, multi-pet profiles, and everything staff need before they leave
  • Operations dashboard — Requests, to-dos, dog field bookings, and today’s schedule in one place
  • Dog field bookings — Secure field hire — booking groups and optional email ingest
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